UNDP in partnership with the Office of the Wafaqi Mohtasib is executing a project titled “Strengthening Public Grievance Redress Mechanisms (SPGRM).
In order to realize the aim of improving coordination and dialogue amongst oversight institutions and service delivery bodies, a Policy Dialogue Forum was held in August 2009. The Forum explicitly discussed that lack of inter-agency coordination not only results in a mutual deprivation of the knowledge of good practices being adopted within the network of accountability and administrative justice institutions, but also results in overlapping and duplication of functions that could decrease the efficiency of the overall effort to promote accountability in the public service. Such overlapping is evident in grievance redress measures adopted by the Wafaqi Mohtasib and by certain regulatory agencies on similar complaints. This duplication leads to undesirable prospects of reaching conflict decisions on identical matters. Realizing the need for avoiding such duplication, the Forum strongly recommended that further research should be conducted to examine the present laws, rules, regulations and processes of oversight institutions for clarifying their jurisdictions. The outcome of this research would be forwarded to the decision makers for incorporating necessary changes in the laws, rules and regulations identified in the document.
Objectives of the Assignment
Following are the objectives of this assignment.
i. To initiate the process of well informed research to examine the law and the present rules and regulations of oversight institutions
ii. To identify duplication of functions of oversight institutions
iii. To make practical recommendations based on research findings for the avoidance of duplication of powers amongst various oversight institutions
Duties and Responsibilities
The SPGRM project, therefore, intends to engage the services of a Consultant to carry out the following tasks:
1. Collect information on existing oversight laws, rules and regulations
2. Hold focused meetings with the representatives of oversight institutions, parliamentarians and civil society patrons to review oversight laws, rules and regulations;
3. Compile strategic recommendations on laws and rules for avoidance of duplication of powers among oversight institutions;
4. Prepare policy, draft revised laws and rules for the consideration of law makers.
1) Submission of an outline and detailed work plan within 15 days of signing of contract.
2) Submission of review report on the existing rules and regulations of various oversight institutions
3) Submission of a document to the areas of duplication of powers and options for realization
4) Submission of final report on completion of the study after three months which covers the following aspects.
a. Background and rationale behind the study
b. Review of existing laws and regulations of various oversight institutions with the identification of duplication of powers
c. A set of practical recommendations to advocate improvements in the existing laws and regulations
d. The study material should be a part of the final report that can be given as annexure.
The interim reports and final report will be examined and discussed in the internal meetings and necessary amendments, modifications would be identified in the light of discussions. Draft rules, regulations and guidelines shall be provided as annexure.
i. 10% of the contract price upon submission of an outline and work plan
ii. 20% upon submission of a review report on the existing rules and regulations of various oversight institutions
iii. 20% upon submission of case laws on duplication of powers available in the country
iv. 50% upon satisfactory note by the project management on the final report