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Coordination Support Associate

Job Category:
Admin Assistants
Career Level:
Job Type:
Full Time
Agency / Project:
UN Resident Coordinator's Office
Posted On:
28 February, 2009
Last Date to apply:
13 March, 2009
Experience in years
2 to 4






The United Nations Secretary General constituted a High Level Panel on UN Reform (UN System-wide Coherence) at the global level of which Pakistan is Pilot country. The reform’s objective are too reduce fragmentation and improve efficiency and effectiveness within the UN and within government towards better development service delivery. A key recommendation is to establish ‘One UN’ at the country level with one leader, one programme, one budgetary framework, one management practice, and wherever appropriate, one office. “Delivering as One” in Pakistan is the result of a UN Reform process that will bring together the strengths of all UN agencies to increase efficiency and efficacy in a transparent and accountable manner for better service delivery to the beneficiaries and coordination and support to the Government, Donors and implementing partners, contributing significantly towards human development for the people in Pakistan – especially the Millennium Development Goals (MDGs), United Nations Development Assistance Framework (UNDAF) and Poverty Reduction Strategy Paper (PRSP) that outline government priorities – and to deliver humanitarian assistance when necessary and further aligning its activities with national priorities and procedures in line with the Paris Declaration on Aid Effectiveness.


The Reform process in Pakistan include Five Thematic Areas and Four Cross Cutting Issues:

Joint Programs in the five focus areas:

i.              Agriculture, Rural Development and Poverty Reduction

ii.            Health & Population

iii.          Education

iv.          Environment

v.            Disaster Risk Management


The four cross-cutting issues of human rights, gender equality, civil society engagement and refugees are an essential part of the One Program.  The Government and the UN Country Team are committed to addressing those issues in a holistic and integrated manner, ensuring that they are treated harmoniously within the Joint Programs.

The planning phase of the ONE UN in Pakistan is coming to completion and the implementation of the ONE UN Program will begin in 2009.


The RCO Resident Coordinators Office is responsible in coordinating the process in Pakistan. The RCO team is committed to provide the support through the Operations and Management Team which will assist the RCO in supporting the Business Harmonization team and the Administrative Agent for the UN Pilot.


Relevant Experience:

 5 to 7 years of progressively responsible administrative or programme experience is required at the national or international level. Excellent computer skills, office software packages (MS Word, Excel, Power point etc) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems.

Job Description:

Under the guidance of the Senior Coordination Officer and direct supervision of the Coordination Support Officer, the Coordination Support Associate provides support in execution of services in the Resident Coordinators Office by managing data and facilitating UN Reform activities during the implementation phase. The Coordination Support Associate promotes a client-oriented approach.


The Coordination Support Associate may supervise and lead other coordination support staff of the UN Coordination Unit. The Coordination Support Associate works in close collaboration with the operations management unit, M&E and communication unit teams of the UN Agencies and UNRCO staff for resolving complex one UN programme-related issues and information delivery.

  1. Ensures effective support to the coordination support team towards the coordination and implementation of the one UN programme focusing on achievement of the following results:


q          Presentation of information/ reports for identification of areas for support and interventions.

q          The ONE Program  implementation process

q          Coordination and preparation of UN Reform instruments like the Common Country Assessment (CCA), United Nations Development Assistance Framework (UNDAF), Results Matrix, Joint Strategy Meeting and Resident Coordinator’s Annual Report for Pakistan;

q          Editing and writing of reports

q          Monitoring and provision of assistance to inter-agency working groups and committees.


  1. Supports preparation and implementation of the RC Work Plan focusing on the achievement of the following results:


q          Facilitate various proposals development and inputs towards the RC Work Plan and reports.

q          Secretarial and logistical support for UNCT Retreats to review the annual work plan and other UNCT meeting.



  1. Provides support to Coordination Support Officers, Joint Programs support Officers and TWG on focusing on the achievement of the following results:


q          Coordination of  programmatic issues

q          Participate in Heads of Agencies, Inter-Agency Thematic working groups, Core Committees, UN-Government of Pakistan and Donor meetings, workshops and retreats, providing substantive support by preparing agenda, working papers & minutes, and follow-up regarding implementation of decisions;

q          Coordination and facilitation of the visits and meetings of Senior officials of UN/non-resident agencies/programmes and preparation of background material;


q          Provide support in promoting an effective dialogue and facilitate increased communication between the RCO and TWGs;

q          Liaise and support through the implementation phase of the Joint Programmes;

q          Liaise with, and support the 5 TWG;

q          Provides DaO programme regular content for  the RCO communication team for the UN System website;



      4.  Provides support to the implementation  of the resource mobilization strategy focusing on achievement of the following results:


q          Analysis of information on donors, preparation of donor’s profile and database, maintenance of the database, establishment of contacts with donor counterparts.

q          Provision on technical and logistical advice/ support to mission of agencies without field representation.

q          Track and support various TWG towards DaO in terms of program documents and coherence between and amongst DaO participating agencies;



      5. Ensures facilitation of knowledge building and management focusing on achievement of the following results:


q          Synthesis of best practices and lessons learnt on coordination.

q          Sound contributions to knowledge networks and communities of practice.

q          Organization of trainings to UN staff on coordination issues.



Corporate Competencies:


q       Demonstrates commitment to UN mission, vision and values.

q       Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability


   Functional Competencies:


Knowledge Management and Learning

q       Shares knowledge and experience from within and outside the UN Country Team.

q       Encourages UN staff to share knowledge

q       Develops substantive knowledge in CCA, UNDAF, DAO UN System reform and  MDGs


Development and Operational Effectiveness

q       Ability to perform a broad range of specialized activities of the UN Coordination Unit including support to implementation of one UN programme, managing data, design of databases, reporting

q       Ability to provide input to business processes re-engineering, implementation of new systems


Leadership and Self-Management

q       Focuses on result for the client

q       Consistently approaches work with energy and a positive, constructive attitude

q       Demonstrates strong oral and written communication skills

q       Remains calm, in control and good humored even under pressure

q       Demonstrates openness to change and ability to manage complexities

q       Responds positively to critical feedback and differing points of view

q       Solicits feedback from staff about the impact of his/her own behavior



Must Degree Degree Level Country Description
 Secondary EducationF.Sc / A Levels / (12 Years) Secondary Education. Bachelors Degree or equivalent in Economics, Social Sciences, International Relations, Political Sciences or related field would be desirable, but it is not a requirement